Prescriptions Information

All our prescriptions are now sent electronically to a pharmacy.

It means you can go to your nominated pharmacy to pick up your script. Pharmacies “download” scripts from the spine. If you want to go to another pharmacy to get the medication, you need the barcode number, which you give to the new pharmacy and they will download your prescription from the system.

 

Requesting Online

WE NO LONGER TAKE REQUESTS VIA THE WEBSITE. PLEASE CLICK ON THE LINK BELOW FOR ACCESS TO OUR ONLINE SERVICES

You are able to request your repeat prescription via our online services; SystmOnline.

Why does it take 2 working days to process a repeat prescription request?

At Elthorne Park Surgery prescriptions are requested every day.

Our prescription clerk has to check your medical records to ensure that your medication request is on your repeat prescription, it then goes to our Clinical Pharmacist or Doctor to authorise and ensure that it is still appropriate for you. Once authorised, our reception team will file your prescription ready for collection.

Delays may occur if any medication requested is not on your repeat prescription list or if your medication request differs from what is on your list. Your doctor may also request that you make an appointment to have your medication reviewed.