This site uses cookies to store information on your computer. Some cookies on this site are essential, and the site won't work as expected without them. Read More

Elthorne Park Surgery

Our Surgery Charter


Your doctor and their staff will always do their best for you. But they need your help to provide the best care for all patients. Please support us by following these simple rules;

  • Please treat your doctor and their staff as you would expect to be treated by them - with politeness and respect
  • Please cancel appointments you cannot attend or no longer need - somebody else is always waiting
  • Please think twice before asking for a home visit from a doctor - is a visit really necessary?
  • Please do not expect a prescription every time you visit the GP - good advice is often the best medicine.
  • A second opinion is not a right - but you can discuss it with your GP who knows when to seek extra help
  • You can find basic information elsewhere - for example the pharmacist, NHS Direct or the Health Visitor
  • Please request your repeat prescriptions in good time - this will help avoid delays.
  • Please remember that doctors are only human - they cannot cure all of your problems and illnesses.
  • If you have a genuine complaint, please contact the Practice Manager or her Assistant first.

Thank you for helping us.


Zero-tolerance Policy


We do not tolerate violent behaviour or verbal abuse towards anyone on the practice premises; transgressors may be removed from our list without prior warning.



Choose font size: A A A

GP Website from Wiggly-Amps Ltd. | Total visitors:165946 | Disclaimer